Frequently Asked Questions

What kind of work do you offer at The Wholehearted Network?

I offer soul-centered, depth-oriented guidance for individuals moving through life transitions, inner exploration, shadow work, grief, and personal transformation. My work blends elements of depth psychology, Jungian inquiry, dreamwork, intuitive coaching, inner child healing, archetypal exploration, and nature-based support—all tailored to meet you exactly where you are.

Is this therapy?

No. While I am a psychologist-in-training, I am not a licensed therapist, and the work I offer through The Wholehearted Network is not psychotherapy. Instead, this is coaching and intuitive guidance—rooted in psychological depth, but focused on actionable steps, soul-level insight, and grounded support for navigating the mysteries and challenges of life.

This work is about empowerment, clarity, and transformation, not diagnosis or clinical treatment. If you need therapy, I encourage you to seek a licensed mental health professional.

What makes this work different from traditional coaching or therapy?

Unlike traditional coaching, this work is infused with archetypal insight, dream analysis, depth psychological tools, ritual, and intuitive presence. And unlike therapy, it doesn’t rely on diagnosis or treatment but focuses on your inner wisdom, imagination, and forward movement.

Each session is part of an unfolding process—customized to you, and designed to expand on the last, ensuring continuity, integration, and momentum.

What can I expect in a session?

No two sessions are the same. Each one is tailored to your current experience, your energy, and your unfolding journey. You might bring a dream, an emotional block, a life transition, a grief you’re carrying, or a creative spark you want to nurture. I’ll meet you there—with grounded tools, deep listening, intuitive insight, and practical steps forward.

In each session, you can expect anything from tailored prompts, customized prayers/affirmations/mantras, somatic practice guides, recipes, workbooks, media recommendations, shamanic rituals, proprietary herbal remedies, curated practices, and much more. Such tools are created to catalyze your evolution and expansion and deepen self-trust. Extended packages will give you even greater attention and support to honor your time investment in yourself and the work.

Our work is meant to move you forward while honoring the nonlinear, mysterious, and meaningful path you’re walking.

What are Hype Guide services?

Hype Guide is your personal hype squad and teammate—me! If you need a burst of encouragement, motivation, or a reminder of your power, I offer Hype Calls and Hype Texts for quick, energetic support. These services are available as single sessions or monthly packages and are perfect for moments when you just need someone to remind you— you’ve got this.

Do you offer a free consultation?

Yes! I offer a free 30-minute exploratory call to connect, see if we’re a good fit, and get a feel for what working together could look like. This is a no-pressure space for clarity and curiosity.

What is your approach to privacy and consent?

I take your privacy and emotional safety seriously. Before we begin working together, you’ll be asked to complete a consent form and an intake form. These forms help me better understand your needs and ensure that I’m offering the highest level of care possible.

All information shared is protected and stored using encrypted, secure data storage systems. I will never share your personal information unless legally required to do so (e.g., in cases involving harm to self/others or mandated reporting). You are always welcome to ask questions or request clarification about your rights and boundaries.

Do you offer sliding scale pricing?

Yes. All packages are offered on a sliding scale to create accessibility while honoring the value, time, and energy this work requires. You’re invited to select the rate within the listed range that aligns with your financial capacity.

Are sessions available remotely?

Yes! All sessions are held virtually via secure video platform, so we can work together from anywhere. All you need is a quiet space, a stable internet connection, and your beautiful self.

*For those in the San Diego area, in-person sessions are available upon request and when communicated in advance.

How do I get started?

Start by booking your free 30-minute call here. From there, we’ll choose the right offering—whether that’s a three-session depth journey, ongoing mentorship, or Hype Pal support.

Refunds, Cancellation & Accessibility

A grounded, heart-centered approach to honoring your time, energy, and unique needs.

🌀 Cancellations & Rescheduling

Life is unpredictable—and I honor that. If you need to cancel or reschedule:

• Please give at least 24 hours’ notice via email or the booking platform.

• Cancellations made with less than 24 hours’ notice will be charged in full.

• No-shows (missed sessions without communication) are also charged in full.

• One-time exceptions may be made for true emergencies—just reach out, and we’ll do our best to find a solution with care and compassion.

💸 Refunds

All sales are final. No refunds are issued once a session or package is purchased. This policy supports the integrity of the work and the energetic preparation that goes into holding space for you.

• If you’ve purchased a package and need to pause for any reason, your unused sessions are valid for up to 3 months.

• If I need to cancel on my end, you’ll receive a prompt reschedule or credit toward future work together.

♿ Accessibility & Inclusivity

My intention is to create a brave, inclusive, and affirming space where you feel safe to show up exactly as you are.

✨ Neurodivergent folks are warmly welcomed here. Whether you identify as autistic, ADHD, highly sensitive, or beautifully wired in your own unique way—your presence is valued and honored. I will always meet you with curiosity, openness, and respect.

If you have any accessibility needs, please don’t hesitate to let me know. I’m happy to adjust the session structure, communication style, or pace to support your comfort and engagement.

Accommodations may include:

• Shorter or flexible session lengths

• Audio-only or camera-off options

• Written follow-up summaries

• Extra processing time or breaks

• Supportive grounding practices during sessions

• Adapted scheduling for energy-sensitive individuals

If you’re unsure whether this space is a fit, let’s talk. We’ll co-create what you need to feel safe, supported, and seen.

📜 Proprietary Work & Materials Policy

All materials, practices, and processes shared through The Wholehearted Network are custom-curated and created by me, Chloe Elsass, as part of my unique method of depth-oriented, soul-centered support.

This includes but is not limited to:

• Written guides, reflection prompts, and rituals

• Personalized insight summaries or voice notes

• Dream reflections or interpretations

• Custom exercises or tools

• Any emailed or digital content created specifically for your journey

These materials are provided exclusively for your personal use and are not to be shared, copied, redistributed, or resold in any way, shape, or form without my written consent.

Thank you for honoring the integrity and originality of this work.

Questions or Special Requests?

Reach out through the Contact Page with any questions or accommodations you’d like to request. I’m here to collaborate with you in creating a space where your whole self is welcome. 💛